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Video Call Center « Human Productivity Lab
 

Video Call Center

Video Call Center

  • Design, Build, Staff, Train
  • CRM Integration
  • Video PBX Functionality
  • Any Network/Any Device Connectivity

Practice Director:
Andy Howard

HPL’s Video Call Center and Streaming Media practices are led by Andy Howard. A frequent speaker and highly regarded industry expert on streaming media, he also has done pioneering work in building one of the first video call centers designed to route video calls to the appropriate telemedi­cine specialist for one of the country’s best known health benefits providers. Additionally, he helped one of the world’s largest window and door manufacturers implement a video calling system for sales and service. Andy also has created streaming media and videoconferencing programs for Fortune 100 companies to enable the recording, archiving, and delivery of video content on any device.

 

 

 

 

 

Resources:

Final Frontier