My favorite part of being a publisher is getting to promote deserving charities. In that spirit, I wanted to take a moment to recognize and promote some charities that were founded by members of the telepresence industry and a couple that are near and dear to some of us at the Human Productivity Lab and Telepresence Options. The list includes: Kiva, where our Linked In group: Telepresence Industry Professionals has a lending team, Bicycles for Humanity co-founded by Pat Montani, CEO & Co-founder of IP-V Gateways, Vacations for Veterans founded by Chris Carr, Director of Video Markets at MASERGY, The Fluoride Action Network which I am supporting, and the Electronic Frontier Foundation. If anyone knows of any other worthy efforts supported by members of the industry then please pass them along and we will add them to the list.
HPL Press Releases
Human Productivity Lab Charities 2012 – Helping Others
Telepresence is Dead! Long Live Telepresence!
Telepresence is Dead! Long Live Telepresence!
An Expansion of my Remarks at the Visual Communications Industry Group Conference.
By Howard S. Lichtman, Publisher – Telepresence Options
Telepresence is Dead! That’s the meme that’s been going around the Internet lately to explain why the industry has seen a slowdown in multi-screen, multi-camera telepresence group systems. In reality, nothing could be further from the truth.
First, let’s address the slowdown: According to a report by Infonetics Research that came out in late September, revenue from the enterprise telepresence and videoconferencing market dropped six percent to $644MM in the second quarter of 2012 with Cisco taking the biggest hit with revenues down 17 percent and a five-point loss in marketshare. IDC reported that Immersive Telepresence sales collapsed 38 percent in August. Both Polycom and Cisco closed their quarters with revenue declines of about eight percent on group systems. Wainhouse Research shows multi-camera, multi-codec shipments have declined to 2008 levels after seeing a peak in 2010.
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Sounds bad, eh? Keep in mind that this sales decline in the two most expensive (and sophisticated) providers of visual collaboration solutions on the market comes at a time when less expensive upstarts like Vidyo are reporting they are growing at four times the industry average. In addition, the decline comes after telepresence group systems became one of the fastest selling new product classes in telecommunications history even with a price tag of hundreds of thousands of dollars per room so there was probably a little market saturation. Also, the decline in both room systems and multi-camera, multi-codec systems comes during a global economic depression which has seen demand destruction across virtually every industry. Finally, the visual collaboration industry is expanding rapidly with a host of new visual collaboration solutions from relatively new companies: Zoom, Spranto, Ten Hands, FuzeBox, Vu Telepresence; major Chinese players (such as Huawei and ZTE) making their first significant push into foreign markets; and established companies that have never had a visual collaboration offering before or are expanding into delivering their own solutions, including Brother, AVI-SPL and Adobe Connect.
The reality is that for an industry experiencing Shumpeterian creative destruction at the speed of light (both figuratively and literally), a flurry of new entrants, and a global economic depression, that sales remain relatively steady and most analysts see continued investment and growth. Research and Markets is predicting the industry will grow at a CAGR of over 27 percent between 2011-2015. Infonetics sees spending of $22 billion through 2016. So reports of the death of telepresence have been greatly exaggerated.
The more important issue is that telepresence should not be defined by the sale of multi-screen, multi-codec group systems at all. Our definition of telepresence conferencing is: “Visual collaboration solutions that address the human factors of participants and attempt to replicate, as closely as possible, an in-person experience.” Under that definition, the revolution is very much alive and kicking. At the VCI-Group conference in Monterey I polled the audience of visual collaboration architects from some of the leading companies, universities, and governmental agencies in the world, including Accenture, Mitre, Pfizer, Penn State, the Cleveland Clinic, and NOAA, among others. I asked how many would dream of deploying a visual collaboration environment today and not addressing the human factors of participants to the greatest extent they could afford. Not a single hand went up.
The industry has exploded with innovations that improve the human factors of visual collaboration experiences while the cost of high-quality components such as: HD video codecs, large format displays (65 inch and larger), and ultra-bright DLP projectors are dropping like rocks.
Here is a broad survey of some of the many innovations in the human factors of visual collaboration from both industry and academia.
ProjectionDesign just came out with a ultra-wide panoramic projector.

Microsoft Research is working on technologies that project on all four walls, an augmented-reality display called the Holoreflector and a lens technology called wedge optics that can be embedded in the screen at eye-level to solve the parallax issue.
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Japanese telecom provider NTT is experimenting with rotating semitransparent screens.
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U.S. start up Revolve Robotics is doing something similar with iPads.
Visual collaboration is getting integrated into virtual worlds where avatars can interact in a shared virtual space including shifting to a videoconferencing experience between participants. Virtual business worlds are a form of “telepresence” in-and-of themselves.
Danish researchers are exploring mediated spaces and sketching

I’m working with Herold Williams, the inventor of the TeleSuite (now Polycom RPX) on a technology that will bring the farthest participants in an elongated conference room “up close and personal” while improving both gaze angle and meeting format. Williams also has designs for a highly immersive telepresence environment that could be deployed in the $130,000 range.
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The telepresence revolution continues!
We are gearing up to continue our coverage in the next issue of Telepresence Options Magazine which will be printed in late February and put into the mail March 1 for delivery to 100+ countries this year. You can subscribe for free at www.TelepresenceOptions.com/magazine. If you are interested in advertising in the issue, we just kicked off our 2013 advertising program.
Howard S. Lichtman – Publisher & Editor-in-chief
Howard S. Lichtman is a visual collaboration-focused technologist, author, publisher and consultant with specialties in telepresence, videoconferencing, and visual collaboration to improve organizational and personal productivity. He is the founder and president of the Human Productivity Lab, an independent consultancy and research firm that helps organizations design telepresence strategies and deploy telepresence solutions. He is the editor-in-chief of Telepresence Options Magazine and the monthly Telepresence Options Telegraph, the world’s most widely read publications focused on telepresence, videoconferencing, and visual collaboration technologies.
Mr. Lichtman is also the author and/or co-author of the Telepresence Options 2011 Yearbook (2011), The Inter-Company Telepresence and Videoconferencing Handbook (2009), The Telepresence and Videoconferencing Exchange Review(2010), Telepresence, Effective Visual Collaboration and the Future of Global Business at the Speed of Light (2006), and Emerging Technologies for Teleconferencing and Telepresence (2005). He is currently working on Telepresence Options 2013.
TELEPRESENCE OPTIONS LAUNCHES TELEPRESENCE OPTIONS MAGAZINE
NEW MAGAZINE FOCUSED ON TELEPRESENCE AND VISUAL COLLABORATION
ASHBURN, VIRGINIA – May 10, 2011– Telepresence Options, the leading publishing firm and website covering telepresence and effective visual collaboration, has announced the launch of Telepresence Options Magazine. The new periodical covers the revolution in telepresence conferencing, telepresence robotics and high-definition visual collaboration which is restructuring work, impacting business travel /airline profitability, and enhancing interaction of friends and families separated by distance.

The first issue of the magazine covers telepresence end-points and environments and is available in both hard copy and a digital edition.
Articles include:
What is Telepresence?
Understanding the Telepresence Marketplace: Endpoints & Environments
Robotic Telepresence: A Primer & Tale of the Tape
The ROI of Telepresence in a World of Economic & Geopolitical Uncertainty
Creating Telepresence Environments: A Design Guide
Subscription is free and provides instant access to the digital edition at
www.TelepresenceOptions.com/magazine
The next issue which will be published in fall of 2011 will cover: Video Network Infrastructure, Managed Services, Internetworking, Security, and Exchange
HUMAN PRODUCTIVITY LAB PRESENTING AND EXHIBITING AT NAB SHOW APRIL 11-14TH IN LAS VEGAS
Telepresence Consultancy Human Productivity Lab will be exhibiting in South Upper Hall in Booth SU9307
Ashburn, virginia – April 5th, 2011 – Human Productivity Lab, the leading telepresence and visual collaboration consultancy, today announced that Howard S. Lichtman, the firm’s president, will be speaking at the upcoming NAB Show in Las Vegas. Mr. Lichtman will be speaking on the topic of Telepresence, Visual Collaboration, and Hollywood at the 10:15 session on Tuesday, April 12 in Room S225
Mr.Lichtman’s presentation will focus on what telepresence REALLY is, how it is revolutionizing how movies are being made, how it integrates into global transmedia events and cuts the cost of capturing and delivering content globally. Emphasis will be placed on what the broadcasting industry needs to know to be ahead of the curve, cut costs, and create compelling content using the latest and greatest tools in the kit. Topics include: Telepresence in editing and production, on-stage telepresence, telepresence integration into transmedia events, and leveraging low-cost, high-speed, high-quality networks for real-time content acquisition and broadcast.
In addition, Human Productivity Lab will be an exhibitor at the NAB Show on April 11-14 and can be found in the South Upper Hall in Booth SU9307. Howard Lichtman and Thomas Kayser, Managing Director of the Lab’s European Consulting Practice out of Frankfurt, Germany will be on hand to discuss how the Lab can help global organizations supercharge their telepresence and visual collaboration strategies to cut costs, improve productivity, and connect with partners, vendors, and customers.
The Human Productivity Lab is an independent research firm and consultancy that follows the telepresence and visual collaboration industry. The Lab’s Telepresence Consulting Practice specializes in helping Fortune 5000 corporations and leading international organizations understand, evaluate, design, purchase and effectively deploy telepresence and visual collaboration solutions.
„Telepresence Industry Professionals“ group now on XING
Frankfurt/Main, Germany – November 14th, 2010 – The Human Productivity Lab launches the new “Telepresence Industry Professionals” group on social network XING
The Human Productivity Lab, the leading independent research firm and consultancy that follows the telepresence and visual collaboration industry, is pleased to announce the new “Telepresence Industry Professionals” group on XING. The company’s flagship industry association on Linked In is now over 3500 members.
XING is one of the biggest social network for business professionals. XING currently has more than ten million registered users, 4.2 million of whom are from German-speaking countries (Germany, Austria, Switzerland) where the platform is successfully building on its market leadership. XING’s core international markets, Turkey and Spain, are also experiencing accelerating member growth with Turkey notching up more than 980,000 members and Spain passing the 1.5 million mark. XING AG, a publicly listed company, is headquartered in Hamburg, Germany, with key strategic offices in Barcelona, Spain, and Istanbul, Turkey. XING’s members are highly active. With more than 40,000 specialist groups available, they go online to exchange information and views while also meeting in person at networking events.
The “Telepresence Industry Professionals”group is open for all German-speaking XING members working in the field of telepresence or HD videoconferencing. Regardless if as vendor, end-user, as engineer or in sales or marketing. The goal is to offer a vendor-neutral platform to discuss telepresence and HD videoconferencing products, trends and news, current and future developments, events and jobs. Although active for just a few weeks, with 180+ members the group is already the #1 German-speaking community for telepresence!
The English-speaking “sister-community” Telepresence Industry Professionals (TIP) on Linked In has been very successful over the past years. It is the Human Productivity Lab’s telepresence industry association on Linked In which is now over 3500 members! The group is a superb venue for discussion, networking, and industry news and information. There is a job board for organizations looking for talent and for folks that are in the market for their next gig.
To get a member please sign:
XING: http://www.xing.com/group-56506.f9483f
Linked In: http://www.linkedin.com/groups?mostPopular=&gid=76977
TELEPRESENCE OPTIONS LAUNCHES ON-LINE TELEPRESENCE AND VIDEOCONFERENCING CATALOG
World’s Most Comprehensive On-Line Resource for telepresence, Videoconferencing, and unified Communications Solutions
Ashburn, virginia – June 2nd, 2010– Telepresence Options launches the on-line Telepresence and Videoconferencing Catalog @ www.TelepresenceCatalog.com

Telepresence Options, the #1 website following telepresence and effective visual collaboration has launched the world’s most comprehensive on-line catalog of telepresence, videoconferencing, and unified communications solutions at www.TelepresenceCatalog.com.
The new Telepresence and Videoconferencing Catalog breaks out technology solutions for visual collaboration into a variety of categories: Telepresence Stage and Podium Systems, Group Systems, Large Group Systems, Small Group Systems, Executive Systems, Telemedicine & Healthcare TP, Video Conference Systems, Video Network Infrastructure, Cameras and Codecs, Managed Services Provider, Inter-Networking Provider, TP and VC Exchange Services, Resellers and Integrators, Consultants, Recording, Streaming, and Archiving, Video Network Management, Public Telepresence and VC Rooms, Peripherals and Accessories, Telepresence Robotics, Virtual Reality CAVESs, Unified Communications, Desktop Conferencing, Webconferencing and Virtual Collaboration, Display Technologies, Publications, Conferences and Events.
Telepresence Options’ Publisher, Howard S. Lichtman explains the rationale for the new Catalog: “We are constantly amazed at how many sophisticated organizations are only familiar with a small handful of telepresence, UC, and visual collaboration offerings. We wanted to create an on-line marketplace where buyers have the broadest view of their options including solutions that they didn’t know existed.
For companies that are taking their visual collaboration solutions to-market we wanted to create a cost-effective targeted way to reach those interested at the optimum time: When they are reaching their telepresence and unified communications options!”
The new Catalog is a stand-alone website that is already rising rapidly in the search engine rankings. The site is promoted by www.TelepresenceOptions.com which has seen its traffic double since 2009. The new website will also be promoted through the Telepresence Options Telegraph newsletter, the Human Productivity Lab’s website, Telepresence Industry Professionals, and banner ad and search engine advertising on other websites.
Vendors interested in having their solutions listed in the Telepresence and Videoconferencing can download information here: http://www.telepresencecatalog.com/category/get-listed/
Disruption of Air Travel by Volcanic Activity shows the Need for Inter-Company Telepresence & Visual Collaboration as Key Part of a Disaster Recovery Strategy
Ashburn, Virginia – April 19th, 2010 – The disruption of European air traffic from volcanic ash demonstrates the importance of inter-company telepresence as key part of a disaster recovery strategy say the organizers of an Inter-Company Telepresence and Videoconferencing Conference that will be held on April 22nd in Reston, Virgina.
Disruption from the volcanic ash eruption in Iceland has caused the cancellation of over 17,000 flights over the past week disrupting business globally and threatening the cost and convenience of air travel in the long term.
Thomas Kayser, the Human Productivity Lab’s Managing Director for Europe opines: “The airline industry has seen over 25 bankruptcies and/or business cessations since 2008 which has raised the cost and reduced the convenience of air travel. This disaster, which is reported to be costing the industry $200 million per day, could potentially threaten the solvency of additional airlines who have already been hit by an essential doubling of fuel prices from a low of $44.45 in March of 2009 to a closing price of $82.83 on Friday.”
The Human Productivity Lab, which advises corporations on telepresence and visual collaboration, is advising organizations to adopt inter-company telepresence and visual collaboration programs to connect with their partners, vendors, and customers and view their investments in inter-company visual collaboration as key part of their overall disaster recovery strategy. Telepresence gives organizations the ability to do business, intra and inter-company, without physical travel no matter what the contingency.
The Human Productivity Lab (HPL) recommends updating disaster recovery strategies in light of this event accordingly and begin taking steps to get a program in place. The upcoming Inter-Company Telepresence and Videoconferencing Conference and Working Group, which has been scheduled for over four months, will be held on April 22nd in Reston, Virginia, will cover how to create an inter-company telepresence and visual collaboration program to connect effectively with partners, vendors, and customers. The Lab is also organizing private conferences for organizations and their supply/demand chain partners.
The conference also announced that the pre-conference dinner on April 21st will be open to members of the telepresence industry trade association: Telepresence Industry Professionals. The dinner will be held at Clyde’s in Reston Town Center from 7:00 – 9:00PM. http://www.telepresenceoptions.com/2010/04/telepresence_industry_professi_3/
For more information on the Inter-Company Telepresence and Videoconferencing Conference and Working Group please visit: http://www.TelepresenceOptions.com/conference
The proceedings of the conference and the course materials will be available after the conference for $595 including Fed Ex international delivery. Interested organizations should e-mail Info@HumanProductivityLab.com
To download a free copy of the Human Productivity Lab’s publication: The Inter-Company Telepresence and Videoconferencing Handbook, please visit: http://www/TelepresenceOptions.com/handbook
Inter-Company Telepresence & VTC Conference announces Working Group for Video MSPs and Carriers
Ashburn, Virginia – April 12th, 2010– The Inter-Company Telepresence and Videoconferencing Conference and Working Group, which will be held on April 22nd in Reston, Virginia, has announced a formal working group on inter-company technical and operational issues for telepresence and videoconferencing managed service providers and carriers.
The conference, while primarily focused on organizations looking to improve the ROI and utility of their investments in telepresence and visual collaboration through effectively connecting with partners, vendors, and customers, has drawn great interest from the leading visual communications Managed Service Providers (MSPs) and telecommunications carriers that support these organizations.
Howard S. Lichtman, President of the Human Productivity Lab and Publisher of Telepresence Options, which is organizing the conference explains the Working Group: “Many of the industry’s leading MSPs, Carriers, and Inter-Connection providers are sending high-level technologists and product management specialists to the conference including a number of Chief Technology Officers. We wanted to create a highly productive and inter-active forum where these industry leaders can have an open dialogue and technical discussions on the best ways to facilitate secure, inter-company visual collaboration sessions for their customers.”
The session will be chaired by Aaron Roe, who manages telepresence and videoconferencing at Deloitte and has previously designed and managed telepresence and videoconferencing network operations for a number of leading telepresence and videoconferencing MSPs. The working group will take place from 3:30-5:30 PM EST at the Sheraton Reston on April 22nd after the main plenary session of the conference.
Telepresence and videoconferencing MSPs, telecommunications providers, and inter-networking specialists that are attending the conference include: BCS Global, CFN Services, Glowpoint, Iformata Communications, IPeak Networks, IVCi, MASERGY Communications, and Telx among others.
The conference also announced that the pre-conference dinner on April 21st will be open to members of the telepresence industry trade association: Telepresence Industry Professionals. The dinner will be held at Clyde’s in Reston Town Center from 7:00 – 9:00PM. http://www.telepresenceoptions.com/2010/04/telepresence_industry_professi_3/
For more information on the Inter-Company Telepresence and Videoconferencing Conference and Working Group please visit: http://www.TelepresenceOptions.com/conference




