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The March Edition of the Telepresence Options Telegraph

March 3, 2010 | HSL
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We have just published the March 2010 edition of the Telepresence Options Telegraph, our newsletter that covers the latest in telepresence technologies and the telepresence industry.


In this month's issue:

  •  Digital Video Enterprises Launches Immersion Room
           - Seamless Panoramic Telepresence and 3D Visualization

  • The Inter-Company Telepresence and Videoconferencing Conference and Working Group
           - April 22nd, 2010 in Reston, Virignia
          
  • Show Me the Users! Super Cool Things that Real Companies are doing with Telepresence and Visual Collaboration
  • The Telepresence and Videoconferencing Exchange Review
           - Review of Telepresence and Videoconferencing Exchange Services that connect disparate networks for inter-company conferencing.  The review survey's 10 different providers looking at 30 different features of their exchange and managed service offerings. Providers reviewed include: AT&T Business Exchange, BCS Global's Global Video Exchange, BTConferencing Global Video Exchange, Easynet Managed Virtual Meeting, Glowpoint Telepresence interExchange Network, MASERGY, Telemerge, Teliris B2B On-Demand Gateway, Verizon Business Immersive Video Exchange (VIVE)
  • Cisco Launches Updated TelePresence Systems and Telepresence Interoperability Protocol - What Does it Mean? Howard Lichtman's Thoughts and Analysis
  • NLR, Internet2 on TelePresence at Joint Techs
  • Hotel Guests Checking Into Public Cisco TelePresence Rooms
     
  • New Telepresence Options Company Profile - MASERGY

The Inter-Company Telepresence and Videoconferencing Conference and Working Group - April 22nd, Reston, Virginia

February 24, 2010 | HSL
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The Human Productivity Lab and Telepresence Options will be holding its first conference on Inter-Company Telepresence and Videoconferencing in Reston, Virginia on April 22nd.  The conference is designed for organizations that are looking to improve their ability to do business with partners, vendors, and customers using telepresence and videoconferencing. Attendees can learn how to cut costs, improve individual and organizational productivity, accelerate time-to-market advantage, and create a disaster recovery capability should war, terrorism, economic collapse, or a public health emergency limit your ability to do business effectively using physical travel.

The conference has finalized an all-star lineup of speakers including:

Howard S. Lichtman - President, Human Productivity Lab & Publisher, Telepresence Options & co-author of The Inter-Company Telepresence and Videoconferencing Handbook & The Inter-Company Telepresence and Videoconferencing Exchange Review who will be covering:

  • Estimating, Measuring, and Tracking ROI
  • Overcoming Operational Hurdles

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Brent Houlahan - Chief Security Officer, Unisys Global ITO Solutions & former VP of Managed Security Solutions at MCI & Chief Technology Officer / VP of Operations at NetSec who will be covering:

  • Inter-company Information Security
  • Protecting your organization while connecting to disparate networks 


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Peter Brockmann - President, Brockmann and Company & Co-author of The Inter-Company Telepresence and Videoconferencing Handbook (2009), The Telepresence and Videoconferencing Exchange Review(2010)Telepresence 2009, and Visual Collaboration 2.0 - Tips for Improving the Experience who will be covering:

  • Overcoming Cultural Barriers
  • Driving Adoption
Aaron Roe - Video Services Leader at Deloitte and former manager of global multimedia network operation centers at Nortel who has built and/or managed video network operations at Iformata Communications, Radian, and TeleSuite who will be covering:

  • Telepresence and Videoconferencing Interoperability
  • Technical Challenges and Solutions


***Early Bird Registration Ends February 28th***

Inter-Company Telepresence and Video Conferencing Exchanges Emerge as Next Wave in Fast Growing Service

February 16, 2010 | HSL
FOR IMMEDIATE RELEASE

Inter-Company Telepresence and Video Conferencing Exchanges Emerge as Next Wave in Fast Growing Service
Says The Industry's First Review of Exchange Services and Providers

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February 16, 2010 - Ashburn VA and Northborough MA - Independent research firm and consultancy, Human Productivity Lab and Brockmann & Company, the customer insight firm, have published the first comprehensive review of inter-company telepresence and video conferencing exchanges. "The Inter-Company Telepresence and Video Conferencing Exchange Review" which educates CIOs, executives, managers, telepresence and video conferencing professionals about the opportunities and challenges of connecting with partners for effective visual collaboration and the first methodical comparison of the leading exchange service providers.

Telepresence and Videoconferencing Exchange Providers

February 12, 2010 | HSL
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A somewhat typical telepresence and videoconferencing exchange connecting disparate networks so inter-company video can flow at high quality

True telepresence requires crystal clear high-definition video to maintain the illusion that participants are in the same physical space.  Lost or delayed IP packets and/or packets that arrive out of sequence cause video codecs to seize up and display video artifacts on the screen and/or clipped sound that can annoy and jolt participants out of their immersive experience.  While most network operators have the ability to maintain exceptional quality on their own networks they need to connect to other networks to enable high quality inter-company telepresence and videoconferencing sessions with their customers' partners, vendors, and clients. 

Telepresence and Videoconferencing Exchange Providers are Service Providers that connect together disparate networks while maintaining QoS so that video traffic can flow without compromising video quality.  Many Exchange Providers are providing additional services that simplify and facilitate inter-company telepresence and video sessions between partners including: Directory Services to enable the scheduling of resources in other organizations, Security Services that implement security policies that protect the networks and organizations that connect at the exchanges, and Diagnostic Tools that can identity where problems arise across disparate networks and video network infrastructure elements.

Next week the Human Productivity Lab and Brockmann and Company are publishing the first comprehensive review of telepresence and videoconferencing exchange providers.  The review is written for organizations who are interested in connecting to their partners, customers, and vendors.  We researched and surveyed the top exchange providers and managed service providers that are providing both wholesale and retail exchange services including: AT&T Business Exchange, BCS Global's Global Video Exchange, BT Conferencing's Global Video Exchange, Easynet Managed Virtual Meeting, Glowpoint's Telepresence interExchange Network (TEN), MASERGY, Telemerge, Teliris B2B On-Demand Gateway, Verizon Business' Immersive Video Exchange (VIVE). 

This article provides a sneak peak and excerpts from the upcoming report and the opportunity to save 20% by purchasing a pre-publication copy before 5:30 PST / 8:30 PM EST on Tuesday, February 16th.  (Click Here for Faxable Order Form)

Industry Calendar
Link Exchange

Trying to understand the players in the emerging world of telepresence? Find them all in one convenient place, The HPL's Link Exchange.
Powwow Virtual

Powwow Virtual – The Lab´s Business Model for Publicly Available Telepresence. Powwow Virtual was recently covered in Broadband Properties Magazine and the Washington Business Journal (.pdf).
Youtube Channel

See what happens when YouTube and the HPL come together at HSL's YouTube Channel.
HPL Whitepaper
Wainhouse Paper
Wainhouse Research Whitepaper
HSL collaborated with Ira Weinstein of Wainhouse Research on a whitepaper covering Emerging Technologies in Teleconferencing and Telepresence. Click here to get the whitepaper.