Telepresence and Visual Collaboration
The March Edition of the Telepresence Options Telegraph
March 3, 2010 | HSL
We have just published the March 2010 edition of the Telepresence Options Telegraph, our newsletter that covers the latest in telepresence technologies and the telepresence industry.
In this month's issue:
- Digital Video Enterprises Launches Immersion Room
- The Inter-Company Telepresence and Videoconferencing Conference and Working Group
- Show Me the Users! Super Cool Things that Real Companies are doing with Telepresence and Visual Collaboration
- The Telepresence and Videoconferencing Exchange Review
- Cisco Launches Updated TelePresence Systems and Telepresence Interoperability Protocol - What Does it Mean? Howard Lichtman's Thoughts and Analysis
- NLR, Internet2 on TelePresence at Joint Techs
- Hotel Guests Checking Into Public Cisco TelePresence Rooms
- New Telepresence Options Company Profile - MASERGY
The Inter-Company Telepresence and Videoconferencing Conference and Working Group - April 22nd, Reston, Virginia
February 24, 2010 | HSL
The Human Productivity Lab and Telepresence Options will be holding its first conference on Inter-Company Telepresence and Videoconferencing in Reston, Virginia on April 22nd. The conference is designed for organizations that are looking to improve their ability to do business with partners, vendors, and customers using telepresence and videoconferencing. Attendees can learn how to cut costs, improve individual and organizational
productivity, accelerate time-to-market advantage, and create a
disaster recovery capability should war, terrorism, economic collapse,
or a public health emergency limit your ability to do business
effectively using physical travel.
The conference has finalized an all-star lineup of speakers including:
Howard S. Lichtman - President, Human Productivity Lab & Publisher, Telepresence Options & co-author of The Inter-Company Telepresence and Videoconferencing Handbook & The Inter-Company Telepresence and Videoconferencing Exchange Review who will be covering:
Brent Houlahan - Chief Security Officer, Unisys Global ITO Solutions & former VP of Managed Security Solutions at MCI & Chief Technology Officer / VP of Operations at NetSec who will be covering:
Peter Brockmann - President, Brockmann and Company & Co-author of The Inter-Company Telepresence and Videoconferencing Handbook (2009), The Telepresence and Videoconferencing Exchange Review(2010), Telepresence 2009, and Visual Collaboration 2.0 - Tips for Improving the Experience who will be covering:
The conference has finalized an all-star lineup of speakers including:
Howard S. Lichtman - President, Human Productivity Lab & Publisher, Telepresence Options & co-author of The Inter-Company Telepresence and Videoconferencing Handbook & The Inter-Company Telepresence and Videoconferencing Exchange Review who will be covering:
- Estimating, Measuring, and Tracking ROI
- Overcoming Operational Hurdles
Brent Houlahan - Chief Security Officer, Unisys Global ITO Solutions & former VP of Managed Security Solutions at MCI & Chief Technology Officer / VP of Operations at NetSec who will be covering:
- Inter-company Information Security
- Protecting your organization while connecting to disparate networks
Peter Brockmann - President, Brockmann and Company & Co-author of The Inter-Company Telepresence and Videoconferencing Handbook (2009), The Telepresence and Videoconferencing Exchange Review(2010), Telepresence 2009, and Visual Collaboration 2.0 - Tips for Improving the Experience who will be covering:
- Overcoming Cultural Barriers
- Driving Adoption
- Telepresence and Videoconferencing Interoperability
- Technical Challenges and Solutions
For More Information Please Visit: http://www.TelepresenceOptions.com/conference
Click Here to Download the Overview in PDF
Click Here to Download the Overview in PDF
***Early Bird Registration Ends February 28th***
Inter-Company Telepresence and Video Conferencing Exchanges Emerge as Next Wave in Fast Growing Service
February 16, 2010 | HSL
FOR IMMEDIATE RELEASE
February 16, 2010 - Ashburn VA and Northborough MA - Independent research firm and consultancy, Human Productivity Lab and Brockmann & Company, the customer insight firm, have published the first comprehensive review of inter-company telepresence and video conferencing exchanges. "The Inter-Company Telepresence and Video Conferencing Exchange Review" which educates CIOs, executives, managers, telepresence and video conferencing professionals about the opportunities and challenges of connecting with partners for effective visual collaboration and the first methodical comparison of the leading exchange service providers.
Inter-Company Telepresence and Video Conferencing Exchanges Emerge as Next Wave in Fast Growing Service
Says The Industry's First Review of Exchange Services and Providers
February 16, 2010 - Ashburn VA and Northborough MA - Independent research firm and consultancy, Human Productivity Lab and Brockmann & Company, the customer insight firm, have published the first comprehensive review of inter-company telepresence and video conferencing exchanges. "The Inter-Company Telepresence and Video Conferencing Exchange Review" which educates CIOs, executives, managers, telepresence and video conferencing professionals about the opportunities and challenges of connecting with partners for effective visual collaboration and the first methodical comparison of the leading exchange service providers.
Telepresence and Videoconferencing Exchange Providers
February 12, 2010 | HSL
A somewhat typical telepresence and videoconferencing exchange connecting disparate networks so inter-company video can flow at high quality
True telepresence requires crystal clear high-definition video to maintain the illusion that participants are in the same physical space. Lost or delayed IP packets and/or packets that arrive out of sequence cause video codecs to seize up and display video artifacts on the screen and/or clipped sound that can annoy and jolt participants out of their immersive experience. While most network operators have the ability to maintain exceptional quality on their own networks they need to connect to other networks to enable high quality inter-company telepresence and videoconferencing sessions with their customers' partners, vendors, and clients.
Telepresence and Videoconferencing Exchange Providers are Service Providers that connect together disparate networks while maintaining QoS so that video traffic can flow without compromising video quality. Many Exchange Providers are providing additional services that simplify and facilitate inter-company telepresence and video sessions between partners including: Directory Services to enable the scheduling of resources in other organizations, Security Services that implement security policies that protect the networks and organizations that connect at the exchanges, and Diagnostic Tools that can identity where problems arise across disparate networks and video network infrastructure elements.
Next week the Human Productivity Lab and Brockmann and Company are publishing the first comprehensive review of telepresence and videoconferencing exchange providers. The review is written for organizations who are interested in connecting to their partners, customers, and vendors. We researched and surveyed the top exchange providers and managed service providers that are providing both wholesale and retail exchange services including: AT&T Business Exchange, BCS Global's Global Video Exchange, BT Conferencing's Global Video Exchange, Easynet Managed Virtual Meeting, Glowpoint's Telepresence interExchange Network (TEN), MASERGY, Telemerge, Teliris B2B On-Demand Gateway, Verizon Business' Immersive Video Exchange (VIVE).
This article provides a sneak peak and excerpts from the upcoming report and the opportunity to save 20% by purchasing a pre-publication copy before 5:30 PST / 8:30 PM EST on Tuesday, February 16th. (Click Here for Faxable Order Form)
Telepresence and Videoconferencing Exchange Providers are Service Providers that connect together disparate networks while maintaining QoS so that video traffic can flow without compromising video quality. Many Exchange Providers are providing additional services that simplify and facilitate inter-company telepresence and video sessions between partners including: Directory Services to enable the scheduling of resources in other organizations, Security Services that implement security policies that protect the networks and organizations that connect at the exchanges, and Diagnostic Tools that can identity where problems arise across disparate networks and video network infrastructure elements.
Next week the Human Productivity Lab and Brockmann and Company are publishing the first comprehensive review of telepresence and videoconferencing exchange providers. The review is written for organizations who are interested in connecting to their partners, customers, and vendors. We researched and surveyed the top exchange providers and managed service providers that are providing both wholesale and retail exchange services including: AT&T Business Exchange, BCS Global's Global Video Exchange, BT Conferencing's Global Video Exchange, Easynet Managed Virtual Meeting, Glowpoint's Telepresence interExchange Network (TEN), MASERGY, Telemerge, Teliris B2B On-Demand Gateway, Verizon Business' Immersive Video Exchange (VIVE).
This article provides a sneak peak and excerpts from the upcoming report and the opportunity to save 20% by purchasing a pre-publication copy before 5:30 PST / 8:30 PM EST on Tuesday, February 16th. (Click Here for Faxable Order Form)
Cisco Launches Updated TelePresence Systems and Telepresence Interoperability Protocol - What Does it Mean? Howard Lichtman's Thoughts and Analysis
January 28, 2010 | HSL
Cisco new, enhanced 18 seat telepresence classroom: The Cisco CTS 3210 with LCD screen, lower power consumption, faster installation, and better bandwidth management
Cisco has made a number of new TelePresence product announcements including releasing a new signaling protocol that will allow other vendors to effectively connect with and inter-operate with Cisco TelePresence endpoints while keeping the correct eye-lines, spacial acoustics, and data collaboration capabilities. The company has also announced a new, enhanced version of its flagship six seat telepresence group system: The Cisco CTS 3010 and a new enhanced version of its 18 seat classroom: The Cisco CTS 3210. Cisco has also announced five new telepresence "experiences" or application specific customizations of its existing systems. Find out what it all means with Telepresence Options Publisher Howard Lichtman's Thoughts and Analysis including his prediction and reasoning why 2010 will be the year that Inter-company telepresence and videoconferencing takes off
Home Telepresence/Videoconferencing at CES - The Battle for the Living Room
January 18, 2010 | HSL
The big stories for the telepresence and visual collaboration industry coming out of last week's Consumer Electronics Show in Las Vegas is the rapidly developing "Battle for the Living Room" where telepresence and videoconferencing companies, consumer electronics companies, and networking providers have unsheathed their swords in the billion dollar contest to provide two-way videoconferencing over broadband internet connections to the home. Cisco, Polycom/IBM, and Skype/Panasonic/LG have all announced and/or demonstrated products that will bring high definition videoconferencing into the living room. In this article, I take a look at the current and future applications for home telepresence and videoconferencing, the various business models, the players who announced they are heading to the living room at CES and the other potential industry participants lurking in the home office and on the family computer who just might join them.
The Inter-Company Telepresence and Videoconferencing Handbook
January 4, 2010 | HSL
Independent research firm and consultancy, Human Productivity Lab and Brockmann & Company, the customer insight firm, have published the industry's first comprehensive handbook on inter-company telepresence and video conferencing. "The Inter-Company Telepresence and Video Conferencing Handbook" educates CIOs, executives, managers, telepresence and video conferencing professionals about the opportunities, challenges and solutions for inter-company telepresence and video conferencing with partners, vendors, and customers.
The Handbook comes during a week when a blizzard shut down much of the northeastern United States, 2,000 rail passengers are abandoned below the English Channel for hours, and a British Airways union threatened to strand tens of thousands of passengers.
The Handbook comes during a week when a blizzard shut down much of the northeastern United States, 2,000 rail passengers are abandoned below the English Channel for hours, and a British Airways union threatened to strand tens of thousands of passengers.
Forrester Interview with Human Productivity Lab President Howard S. Lichtman on Telepresence
August 6, 2008 | Chris Payatagool
Forrester Research interviewed Human Productivity Lab founder and Telepresence Options publisher Howard Lichtman for their recent publication: The CIO's Role in Enterprise Collaboration: Tapping the Groundswell.
The superb report by Liz Brady, Maggie Zweiben, Laura Koetzle, and
Nigel Fenwick explores best practices for using collaboration tools
(including telepresence) for strategic advantage. The full report is,
unfortunately, only available to the C-level executives on Forrester's CIO Leadership Board, however, they were good enough to allow us to republish Howard's interview.
Plus:
We have updated the Human Productivity Lab's Telepresence Consulting Website. We have added examples of some of the consulting services we have provided to global Fortune 20 oil companies, international investment banks, and national / international standards bodies. On the vendor side we have included information on Arming Telepresence Commission Driven Mercenaries, our open source competitive overview/sales training for telepresence vendors, managed service providers, and carriers. We have also included examples of consulting engagements for established telepresence vendors and those looking to enter the telepresence marketplace.
Info on how to sign up for tomorrow's free webinar on telepresence featuring Human Productivity Lab President and Telepresence Options publisher Howard Lichtman: Bringing High Definition to Your Data Network
Plus:
We have updated the Human Productivity Lab's Telepresence Consulting Website. We have added examples of some of the consulting services we have provided to global Fortune 20 oil companies, international investment banks, and national / international standards bodies. On the vendor side we have included information on Arming Telepresence Commission Driven Mercenaries, our open source competitive overview/sales training for telepresence vendors, managed service providers, and carriers. We have also included examples of consulting engagements for established telepresence vendors and those looking to enter the telepresence marketplace.
Info on how to sign up for tomorrow's free webinar on telepresence featuring Human Productivity Lab President and Telepresence Options publisher Howard Lichtman: Bringing High Definition to Your Data Network
Telepresence Managed Service Providers - Glowpoint, Iformata, and Nortel with Howard Lichtman's Thoughts and Analysis
July 23, 2008 | HSL
The Telepresence Options Interview - Chris Carr on MASERGY's New Video Extranet PLUS Telepresence @ InfoComm
June 16, 2008 | HSL
UPDATED - TelePresence Tech unveils TPT Room in Texas with Howard Lichtman's Thoughts and Analysis
May 20, 2008 | John Serrao
Telepresence Options traveled to Plano, Texas this month for TelePresence Tech's unveiling of their new 3-D TelePresence Room, featuring a seamless 70" conferencing display and 3, 40" collaboration screens. Using multiple beamsplitters, participants in the TPT room see 3D conferencing attendees and shared documents in the same field of vision, allowing for a more fluid conferencing experience. The new 3-D TelePresence Room also features specially designed acoustical treatments, lighting and seating.
AT&T Rolls out Intercompany TelePresence, Cisco hits 500 systems sold with Howard Lichtman's Thoughts and Analysis
April 29, 2008 | HSL
Telepresence: Ready for its close-up - A Telephony Magazine Cover Story
March 30, 2008 | Chris Payatagool
Inside Big Wave Surfing with Immersive Video
March 28, 2008 | HSL
So, what do you get when you combine the biggest swell to hit Teahupoo in years with space-age video technology? Easy. You get the best view, or should we say views, of the famed Tahitian lefthander...and you get to control the view. It works like this: Thanks to Immersive Media's 360-degree spherical video camera, a technology that uses a specially designed camera housing to capture eleven separate video streams, as well as their production and post-production platforms, all of the streams are arranged according to geodesic geometry to create a complete spherical image; in other words, a high-resolution, 360-degree view of Teahupoo's innards. By putting viewers in the director's seat
and giving them the ability to look in all directions, the technology creates a first-of-its-kind video experience that gives viewers the feeling of actually being part of the action
.
.
HP Halo Announces Alliance with Marriott, New telepresence system with HSL's Thoughts and Analysis
March 19, 2008 | HSL
Knights of the Virtual Table - US News & World Report Covers Telepresence
March 12, 2008 | HSL
U.S. News and World Report covered telepresence in its March 10th issue in this superb article by Liz Wolgemuth. The article features a number of quotes by Human Productivity Lab founder and Telepresence Options publisher Howard S. Lichtman, a couple of which could benefit from elaboration. The complete article can be found below and the Lab recently published a "Telepresence Buyer's Guide" featuring some "News You Can Use" for the readers of U.S.News and World Report entitled "Which Telepresence System is Best"
Which Telepresence System is Best? - A Telepresence Buyer's Guide from the HPL
March 6, 2008 | HSL
"Cisco competes with HP, Polycom, Teliris, and other entries in the telepresence market. The larger companies all make similar systems at slightly varying prices," says Howard Lichtman, who runs both a research consultancy, the Human Productivity Lab, and a publishing arm called Telepresence Options in Ashburn, Va.
I was referring to the current prominence of flat-panel display technology and the degree of realism among many of the leading telepresence group systems. The reality is that the differences between vendors is vast and competing standards, inter-networking strategies, unified communications strategies, vendor technology road-maps, and other factors make telepresence a science and art of trade-offs: realism vs. price, quality of the environment vs. replicability, features vs. ease-of-use, international reliability vs. cost, security vs. utility, existing offering vs. technology roadmap, etc.
The "slightly varying price points" is inaccurate because the price of telepresence is actually all over the board. The base cost of a telepresence group system can run the gamut from $35,000 to $350,000+ but architectural make-ready, collaborative peripherals, lighting, furniture, and acoustical treatment for the room all add to the final price tag. And we haven't even touched on the costs of telepresence network infrastructure, bandwidth, internal help desk and/or external managed services.
To provide some "News You Can Use" for the readers of U.S. News and World Report, I have taken an excerpt from our upcoming publication the Telepresence Options 2008 Yearbook. In this Telepresence Buyer's Guide preview, we address some of the questions senior executives and managers evaluating telepresence have about telepresence. (We offer expanded information as part of our consulting services, which you can learn more about at the Human Productivity Lab).
Telepresence Classroom Connects Georgetown University to Campus in Doha, Qatar
February 27, 2008 | HSL
2 September 2010
31 August 2010
30 August 2010
31 August 2010
31 August 2010
31 August 2010
Industry Calendar
Link Exchange
Trying to understand the players in the emerging world of telepresence? Find them all in one convenient place, The HPL's Link Exchange.
Powwow Virtual
Powwow Virtual – The Lab´s Business Model for Publicly Available Telepresence. Powwow Virtual was recently covered in Broadband Properties Magazine and the Washington Business Journal (.pdf).
Youtube Channel
HPL Whitepaper
Wainhouse Paper
HSL collaborated with Ira Weinstein of Wainhouse Research on a whitepaper covering Emerging Technologies in Teleconferencing and Telepresence. Click here to get the whitepaper.



