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In Search of the Princess Leia Effect: The Future of 3D Telepresence

October 15, 2008 | HSL
princess.jpgBelow is an article on the quest for life-like photo-realistic 3-D holograms, what the LAB feels should be deemed the 'Grail for telepresence.' Keep in mind that no vendor has quite achieved the Grail yet the article covers solutions that deliver life-like representations today.

Written by Juan-Pablo Conti of Engineering Technology Magazine, the article covers the current generation of beam-splitter and projected telepresence solutions from Cisco, Digital Video Enterprises, and Musion that create life-size and seamless displays.

TANDBERG Launches T3 Telepresence System and Announces Expanded Partnership with HP Halo with Howard Lichtman's Thoughts and Analysis

October 9, 2008 | HSL
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TANDBERG has launched the TANDBERG T3, a six-seat telepresence group system that replaces the TANDBERG Experia.  The system is available as a modular system or with an optional environmental package that provides chairs and an innovatively designed Nordic blue backdrop and lighting package that combine to make remote participants pop off the screen.

TANDBERG has also launched the new TANDBERG Telepresence Server that stitches together telepresence and traditional videoconferencing endpoints from other vendors into multi-point formats that leverage the unique multi-screen capabilities of telepresence environments

Additionally, TANDBERG and alliance partner HP Halo Collaboration Solutions have announced a partnership where HP will resell TANDBERG telepresence and video communications solutions and offer managed video services on the HP Halo Video Exchange Network (HVEN).

Get the details here along with Human Productivity Lab President Howard Lichtman's thoughts and analysis on the TANDBERG T-3, The TANDBERG Telepresence Server, and HP Halo's Managed Video Services

Also:  Telepresence People and sign up for our occasional newsletter the Telepresence Options Telegraph which we will be releasing next week and get an exclusive copy of a presentation that Howard recently gave on "Telepresence as Economic Disaster Recovery" to a group of CIOs, CTOs, and other executives at a private telecommunications consortium meeting last week.

UPDATED AGAIN- Sept 16th-The Crash of Commercial Aviation and Telepresence

September 8, 2008 | HSL
Crash2.jpgUPDATE - September 16th, 2008 - Three more airlines have declared bankruptcy in the last week: Spanish carrier Futura, it's Irish subsidiary Futura Gael, and XL Leisure Group who stranded 89,000 customers abroad and left another 200,000 ticket holders in the lurch. Willie Walsh, the CEO of British Airways, openly predicted that an additional 30 airlines could disappear by the end of the year.   The Irish bookmaker Paddy Power has opened a book on which airline will go bust next.  British Airways confirmed that it has offered buyouts to 1,400 managers.

Telepresence's impact on the airlines is starting to be felt... HSBC, which recently announced a deployment of 6 Cisco TelePresence systems, reports that they were able to save $604,000 on air travel in one month between their London HQ and their Hong Kong office.  Publicly available telepresence deployments are starting to accelerate.  Tata Communications has launched the first five publicly available Cisco TelePresence systems in what they have announced will be a 100 system global roll-out by the end of 2009. PangeAir has begun rolling out publicly available telepresence locations in Hyatt hotels and launched a publicly available location in the Dayton Convention Center.  The Human Productivity Lab has relaunched our website for Powwow Virtual and is seeking partners and investors for our business model for a global network of publicly available telepresence conferencing centers featuring multiple telepresence systems connected to multiple telepresence Community of Interest Networks.   

Telepresence - An On-Demand Webinar with Howard Lichtman's Thoughts on Telepresence as "Economic Disaster Recovery"

August 25, 2008 | HSL
VoIP_Preview_350.jpgA couple of weeks ago I participated in a webinar on telepresence and telepresence managed services for VoIP News sponsored by Nortel.  I shared the virtual stage with Hugh McCullen, the GM of Nortel's Telepresence and Multimedia Services.  During the webinar I discussed both the benefits of telepresence to the enterprise and the business case for investing now including the collapse of commercial aviation and telepresence as "Economic Disaster Recovery".  Hugh McCullen discussed Nortel's Video Network Operation Center (VNOC) and managed services around telepresence. 

In the article you can find a link to view the webinar or simply browse the slides presented in the presentation.  I have also added some thoughts on telepresence as "Economic Disaster Recovery"

Topics covered include:

What is Telepresence?
Connecting Supercomputing Human Brains
Telepresence Community of Interest Networks (CoINs)
The Coming Telepresence Utility Hockey Stick
Telepresence as "Economic Disaster Recovery"
Future Proofing Your Telepresence Investment
Telepresence Managed Service Providers
Nortel's Video Roadmap to Enterprise Transformation

Forrester Interview with Human Productivity Lab President Howard S. Lichtman on Telepresence

August 6, 2008 | Chris Payatagool
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Forrester Research interviewed Human Productivity Lab founder and Telepresence Options publisher Howard Lichtman for their recent publication: The CIO's Role in Enterprise Collaboration: Tapping the Groundswell. The superb report by Liz Brady, Maggie Zweiben, Laura Koetzle, and Nigel Fenwick explores best practices for using collaboration tools (including telepresence) for strategic advantage.  The full report is, unfortunately, only available to the C-level executives on Forrester's CIO Leadership Board, however, they were good enough to allow us to republish Howard's interview.

Plus: 

We have updated the Human Productivity Lab's Telepresence Consulting Website. We have added examples of some of the consulting services we have provided to global Fortune 20 oil companies, international investment banks, and national / international standards bodies. On the vendor side we have included information on Arming Telepresence Commission Driven Mercenaries, our open source competitive overview/sales training for telepresence vendors, managed service providers, and carriers. We have also included examples of consulting engagements for established telepresence vendors and those looking to enter the telepresence marketplace.

Info on how to sign up for tomorrow's free webinar on telepresence featuring Human Productivity Lab President and Telepresence Options publisher Howard Lichtman: Bringing High Definition to Your Data Network

Telepresence Managed Service Providers - Glowpoint, Iformata, and Nortel with Howard Lichtman's Thoughts and Analysis

July 23, 2008 | HSL
Telepresence_Managed_Services.jpg According to industry analysts the market for telepresence managed services could be worth up to $4 Billion per year in the coming years. Perhaps this is why telepresence and videoconferencing managed service providers have been in the news lately with BT Conferencing acquiring WireOne Communications in April and Nortel Global Services announcing a deal to provide managed telepresence and videoconferencing services to as many as 130 of Deloitte's member firm locations around the world.  A deal that could be worth, by my back o' the napkin calculations, up to $25MM+ a year in revenue depending on the final mix of telepresence, traditional videoconferencing end-points, and network connections. So when I saw that our friends at Wainhouse Research had interviewed Glowpoint CEO Mike Brandofino I though our audience would be interested in what he had to say. I also interviewed Hugh McCullen from Nortel Global Services and Brian Kinne from Iformata Communications as well and threw in some of my thoughts and analysis for good measure.
PLUS An upcoming webconference on telepresence with Howard Lichtman

Telepresence Industry Professionals is now over 350 members!

Telepresence @ InfoComm - A Review with Howard Lichtman's Thoughts and Analysis

July 2, 2008 | HSL
IMG_1381-1.JPG InfoComm in Las Vegas was held the week of June 14th in Las Vegas. Telepresence Options was there getting the scoop on the latest and greatest in the field of Telepresence, Telepresence Managed Services, and Inter-networking Telepresence
Including "What makes a visual collaboration solution... Telepresence?"

PLUS updates on Digital Illusions, Digital Video Enterprises, Electrosonic, Glowpoint, HaiVision, HP Halo/TANDBERG, IMCCA, IPV Gateways, LifeSize Communications, Telanetix, TelePresence Tech, Teliris, Vidyo, and Virtela

Polycom expands TPX Product Line with Dual and Single Screen Systems

June 17, 2008 | HSL
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Polycom announced that they have expanded their TPX product line with the addition of dual and single screen systems as well as added content on the table (pop up data collaboration screens) to the TPX 306M. 

Plus  Telepresence @ InfoComm - Best Bets!




DVE launches the Telepresence Stage and Huddle Room 70

June 16, 2008 | HSL
DVE_TP_Stage_Thumb.jpgDigital Video Enterprises (DVE) today announced two new telepresence systems: The DVE Telepresence Stage, a portable telepresence system for projecting realistic life-size people and floating 3-D objects onto a stage environment and the DVE Huddle Room 70, a telepresence group system with a hidden, eye-level codec and a frameless display image. .

PLUS Telepresence@InfoComm


The Telepresence Options Interview - Chris Carr on MASERGY's New Video Extranet PLUS Telepresence @ InfoComm

June 16, 2008 | HSL
2008_05_06_masergy.jpgHigh performance IP network provider MASERGY yesterday announced a solution for securely connecting telepresence and videoconferencing endpoints on disparate IP Networks.  Telepresence Options Publisher Howard Lichtman, sat down with Chris Carr, Director of Video Markets at MASERGY to get the scoop.

PLUS Telepresence@InfoComm

The Crash of Commercial Aviation Continues (We updated the HPL Timeline of Airlines Bankruptcies, Mergers, Acquisitions, and Fiascoes.)

Telepresence Options and Human Productivity Lab Website Traffic Through the Roof!

Human Productivity Lab YouTube Channel over 1,000,000 views!!




Telepresence Inches Towards Interoperability

May 7, 2008 | HSL
Interoperability_preview.jpgSuperb article by Telephony Magazine's Dawn Bushaus on the inter-operability of telepresence networks and systems.  We like diversity at the lab.  We like the buffet at Platforma, the beer selection at the Brickskeller, and stores that sell nothing but thousands of different kind of socks.  But what we really like is when Dawn Bushaus goes out and talks to half the telepresence industry and brings back a diversity of views that can't be found anywhere else.  Dawn talks telepresence inter-operability from a customer's perspective with: Mike Brandofino of Glowpoint, Darren Podrabsky of HP Halo, Hugh McCullen of Nortel Multimedia Services, Erica Schroeder of Cisco, Joan Vandermate of Polycom, Ira Weinstein of Wainhouse Research, Mack Treece of Teliris, and the Human Productivity Lab's President Howard Lichtman.

AT&T Rolls out Intercompany TelePresence, Cisco hits 500 systems sold with Howard Lichtman's Thoughts and Analysis

April 29, 2008 | HSL
ATT_TelePresence_Intercompany.jpgCisco and AT&T made some made some major telepresence announcements last week.  Cisco has received its 500th telepresence system order making TelePresence the "fastest growing business ever in emerging technology."

 AT&T has signed on as a Cisco TelePresence provider and has launched the industry's first Inter-company managed TelePresence offering with the ability to connect to joint venture partners, vendors, and customers on the AT&T network.

Here is an excellent article on the announcement by Roger Chen of Down Jones followed by Human Productivity Lab President Howard Lichtman's Thoughts and Analysis. 

Also an update on Telepresence Industry Professionals (TIP), our industry association for professionals in the telepresence industry which has attracted over 115 pros from the industry's leading firms. 

Telepresence: Ready for its close-up - A Telephony Magazine Cover Story

March 30, 2008 | Chris Payatagool
Telephony_Telepresence.jpg Dawn Bushaus at Telephony Magazine has a terrific piece on the telepresence revolution. She seems to have spoken with about half the emerging telepresence industry including Human Productivity Lab President and Telepresence Options publisher Howard Lichtman. After the article find information on how to join the Lab's new networking group for Telepresence Industry Professionals on Linked In.

Inside Big Wave Surfing with Immersive Video

March 28, 2008 | HSL
RedBullOne.gifSo, what do you get when you combine the biggest swell to hit Teahupoo in years with space-age video technology? Easy. You get the best view, or should we say views, of the famed Tahitian lefthander...and you get to control the view. It works like this: Thanks to Immersive Media's 360-degree spherical video camera, a technology that uses a specially designed camera housing to capture eleven separate video streams, as well as their production and post-production platforms, all of the streams are arranged according to geodesic geometry to create a complete spherical image; in other words, a high-resolution, 360-degree view of Teahupoo's innards. By putting viewers in the director's seat and giving them the ability to look in all directions, the technology creates a first-of-its-kind video experience that gives viewers the feeling of actually being part of the action
.

HP Halo Announces Alliance with Marriott, New telepresence system with HSL's Thoughts and Analysis

March 19, 2008 | HSL
hp_marriot_preview.jpgThis morning, HP Halo has announced an alliance with Marriott to make HP Halo telepresence systems publicly available at Marriott properties. HP Halo also announced the new customers AstraZeneca, Dow Chemical and Toshiba, who are now available on the HP Halo Video Exchange Network (HVEN), which now extends to 22 countries on 5 continents. The new announcements from HP do not end there; they now offer a new executive / small group telepresence system called The HP Halo Collaboration Center. On top of all of this good news, HP revealed that 80% of HP Halo clients have purchased additional systems. After the jump, get Human Productivity Lab President Howard Lichtman's thoughts and analysis on the announcement.

Knights of the Virtual Table - US News & World Report Covers Telepresence

March 12, 2008 | HSL
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U.S. News and World Report covered telepresence in its March 10th issue in this superb article by Liz Wolgemuth.  The article features a number of quotes by Human Productivity Lab founder and Telepresence Options publisher Howard S. Lichtman, a couple of which could benefit from elaboration.  The complete article can be found below and the Lab recently published  a "Telepresence Buyer's Guide" featuring some "News You Can Use" for the readers of U.S.News and World Report entitled "Which Telepresence System is Best"

Which Telepresence System is Best? - A Telepresence Buyer's Guide from the HPL

March 6, 2008 | HSL
BG_TP_Montage.jpg U.S. News and World Report has published a superb article on telepresence by Liz Wolgemuth entitled: "Telepresence" Enhances Video Conferencing. In that article, Wolgemuth quotes me on a variety of telepresence topics. There was one quote which I felt needed to be expanded upon:


"Cisco competes with HP, Polycom, Teliris, and other entries in the telepresence market. The larger companies all make similar systems at slightly varying prices," says Howard Lichtman, who runs both a research consultancy, the Human Productivity Lab, and a publishing arm called Telepresence Options in Ashburn, Va.

I was referring to the current prominence of flat-panel display technology and the degree of realism among many of the leading telepresence group systems. The reality is that the differences between vendors is vast and competing standards, inter-networking strategies, unified communications strategies, vendor technology road-maps, and other factors make telepresence a science and art of trade-offs: realism vs. price, quality of the environment vs. replicability, features vs. ease-of-use, international reliability vs. cost, security vs. utility, existing offering vs. technology roadmap, etc.

The "slightly varying price points" is inaccurate because the price of telepresence is actually all over the board.  The base cost of a telepresence group system can run the gamut from $35,000 to $350,000+ but architectural make-ready, collaborative peripherals, lighting, furniture, and acoustical treatment for the room all add to the final price tag.  And we haven't even touched on the costs of telepresence network infrastructure, bandwidth, internal help desk and/or external managed services.

To provide some "News You Can Use" for the readers of U.S. News and World Report, I have taken an excerpt from our upcoming publication the Telepresence Options 2008 Yearbook. In this Telepresence Buyer's Guide preview, we address some of the questions senior executives and managers evaluating telepresence have about telepresence. (We offer expanded information as part of our consulting services, which you can learn more about at the Human Productivity Lab).

Telepresence Classroom Connects Georgetown University to Campus in Doha, Qatar

February 27, 2008 | HSL
IMG_0665_350x263px.jpgToday, I attended the launch of a telepresence classroom connecting the Georgetown University's School of Foreign Service to their satellite campus in Doha, Qatar.  The program connects an 18 seat Polycom RPX telepresence system in Doha with a slightly smaller version, located on the Georgetown campus in Washington, DC. 

Jaime Thomson - Telepresence Pioneer 1953 - 2008

February 21, 2008 | HSL
Jaime_Thomson.jpgJaime Thomson, Co-founder and Managing Director of Teliris passed away yesterday after a long battle with cancer.  He was 55 years old.  Jaime was part of what I like to call the "Old Boys Club" of telepresence innovators and visionaries who were trying to solve the human factors problems of visual communications during a time when no one thought there was much of a market for solutions that could cost as much as a house and required a dedicated DS3 of bandwidth to operate. 

Jaime was instrumental in building Teliris' successful base of operations in the UK and growing the company from a visionary start up to one of the leading firms in the telepresence industry. Marc Trachtenberg, CEO and co-founder of Teliris summed up Jaime's contribution to the company in a brief e-mail with the unfortunate news:  "Simply put Teliris would not exist if it were not for him".

Jaime is survived by his wife Ninette, his three children, and his friends and colleagues around the world.  

The Power of Green - Brockmann & Company Report Correlates Doing Well with Doing Good!

February 19, 2008 | HSL
Being_Grn_Preview.jpgThe Power of Green is a report from Brockmann & Company showing the business benefits of environmentally friendly business practices that include telepresence and videoconferencing. Peter Brockmann, President of Brockmann & Company and the report's lead analyst said, "Business people have worried about the cost of being green. We provide evidence that companies that focus on recycling in the office, reducing energy consumption in the office and use video conferencing or telepresence technologies intensively, also have higher customer satisfaction, higher employee satisfaction and higher revenues per employee."

The Telepresence Options Interview - Aaron McCormack, CEO of BT Conferencing

February 14, 2008 | HSL
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Continuing with the lost "San Diego Sessions", Telepresence Options publisher Howard Lichtman had a chance to sit down with Aaron McCormack, CEO of BT Conferencing. The two discuss telepresence conferencing, BT's portfolio of multiple telepresence conferencing solutions from Cisco, Polycom, Tandberg, and Teliris, the network and managed services that BT Conferencing provides to simplify deployment, the coming BT telepresence CoIN and the future of telepresence at BT. After the transcript of the interview there is an update on telepresence at BT. Sneak Peak... Coming Soon: Managed Services for Cisco TelePresence, Polycom, Tandberg, and an inter-networking solution to connect Cisco TelePresence customers to their vendors, joint venture partners, and customers on the BT Global network.

The Future Of Videoconferencing

February 13, 2008 | HSL

Videoconferencing execs say sci-fi-esque offerings could move from concept to reality in a few years. Many are technically possible now, just not smooth or affordable enough for mass adoption. - An excellent article on Telepresence and videoconferencing from Jennifer Hagendorf Follett @ CMP Channel with a focus on what the channel partners and Value Added Resellers (VARs) of videoconferencing and telepresence need to keep current and ride the telepresence and videoconferencing wave.


Panasonic_LifeWall.jpg
Panasonic LifeWall

The Telepresence Options Interview - Francois Gariepy, President of HaiVision

February 7, 2008 | HSL
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Continuing with the lost "San Diego Sessions," from our Telepresence Options interview series, HSL talks with high performance video codec provider HaiVision.  The interview features President Francois Gariepy who discusses the company, the solutions he offers the telepresence industry and what folks in the Pro-AV community are doing with the HaiVision codec platforms.  After a transcript of the interview, HSL provides readers with an update on HaiVision.



Peter Brockmann @ Brockmann & Company has published a new report on the demand for and usage of Telepresence by Industry

February 6, 2008 | HSL
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The report finds that the deployment of telepresence products and services are dependent on the nature of work in specific industries. The collaboration-dependent industries such as education, some parts of the financial services industries and medicine are classic collaboration centers.  The report reviews the link between importance and consumption of telepresence products and services where telepresence includes immersive, modular and high definition video conferencing.

Telepresence: A Background and Analysis that Goes Beyond the Hype

February 5, 2008 | HSL
David_Danto_WCR.jpgDavid Danto is Director of Emerging Technology at the Interactive Multimedia Collaborative Communications Alliance (IMCCA) and Director of Global Multimedia Engineering for Lehman Brothers.  He is one of the sharpest guys in the conferencing and multimedia communications industry and someone whose thoughts and opinions I respect and value.  In this article for World Commerce Review, David touches on the history of telepresence, the benefits, the hype, and David's views of the pros and cons of some of the various telepresence conferencing solutions all served up with a heaping serving of David's healthy skepticism of the next new, new thing.  One of the best articles on the subject of telepresence conferencing that has been published in quite some time. Also contributing to this article were IMCCA Board Members: S. Ann Earon, Chairperson emeritus, Phil Keenan, and IMCCA Chairperson and Executive Director Carol Zelkin. ~ HSL


Industry Calendar
Link Exchange

Trying to understand the players in the emerging world of telepresence? Find them all in one convenient place, The HPL's Link Exchange.
Powwow Virtual

Powwow Virtual – The Lab´s Business Model for Publicly Available Telepresence. Powwow Virtual was recently covered in Broadband Properties Magazine and the Washington Business Journal (.pdf).
Youtube Channel

See what happens when YouTube and the HPL come together at HSL's YouTube Channel.
HPL Whitepaper
Wainhouse Paper
Wainhouse Research Whitepaper
HSL collaborated with Ira Weinstein of Wainhouse Research on a whitepaper covering Emerging Technologies in Teleconferencing and Telepresence. Click here to get the whitepaper.