A conference and working group for organizations looking to leverage their investments in telepresence and videoconferencing to connect with partners, vendors, and customers. The program is hosted by The Human Productivity Lab who recently published The Inter-Company Telepresence and Videoconferencing Handbook and The Inter-Company Telepresence and Videoconferencing Exchange Review.

The conference picks up where the handbook left off with even more detailed information on how your organization can create an inter-company telepresence and videoconferencing program.  Learn how to cut costs, improve individual and organizational productivity, accelerate time-to-market advantage, and create a disaster recovery capability should war, terrorism, economic collapse, or a public health emergency limit your ability to do business effectively using physical travel.

If you and your partners are interested in creating a program for training, certification, or real-time collaboration then this is the conference for you.  Bring your partners and enjoy private break-out sessions where you can enjoy focused, productive time creating your own program. 


Conference
How to leverage your investment in telepresence and videoconferencing to connect with partners, vendors, and customers to reduce the shared costs of the relationships, improve productivity, and do business during a crisis.

Working Group
Don't just come yourself. Bring your partners, vendors, and customers for highly productive private break-out sessions focused on setting up your own program.

Who Should Attend:
Chief Collaboration Officers * Chief Productivity Officers * Research & Development
Telepresence Managers * Videoconferencing Managers * Certification / Trainers
Corporate Travel Managers * Supply Chain Managers * Customer Support Managers

Topics Include:
Connecting with Partners, Vendors, and Customers
Estimating, Measuring, and Tracking ROI
Telepresence and Videoconferencing Interoperability
Operational Best Practices
Collaborating on Data and Physical Objects
Understanding & Overcoming Technical Obstacles
IP Security Between Disparate Networks/Organizations

About the Organizer:
The Human Productivity Lab has consulted for Fortune 20 energy companies, international investment banks, and others on telepresence and effective visual collaboration strategies and deployments.  The firm has, literally, "written the book" on inter-company telepresence and videoconferencing with The Inter-Company Telepresence and Videoconferencing Handbook.  The Lab's focus is on using telepresence and effective visual collaboration to improve organizational productivity and the personal productivity of executives for multi-national and domestic corporations, governments, and academia.   

The Agenda


7:00 PM - Dinner for Early Arrivals - Optional - Economics: Dutch Treat
Jackson's Mighty Fine Food & Lucky Lounge - Reston Town Center
11927 Democracy Drive, Reston, Virginia 20191 - +1 (703) 437- 0800
 


8:00 - 9:00 AM - Registration, Buffet Breakfast & Networking
9:00 - 9:15 AM - Welcome - Howard S. Lichtman - Human Productivity Lab 
9:15-10:00 AM - Overview of the Challenges and Rewards of Inter-Company Visual Collaboration with Q&A - TBD
10:00 - 11:00 AM - Overcoming Operational Hurdles - Howard S. Lichtman, Human Productivity Lab
11:00 - 11:15 AM - Break, Email, Phone Calls
11:15 - 12:00 PM- Inter-Company Information Security - Brent Houlahan, CSO-Unisys
12:00 - 1:00 PM - Buffet Lunch
1:00 -  2:30 PM  - Technical Challenges & Solutions - Aaron Roe - Deloitte
2:30 -  3:30 PM  Cultural Barriers and Driving Adoption - Peter Brockmann - Brockmann & Company
3:30 -  5:30 PM - Working Groups - Participants have focused time to meet with partner, vendors, and customers in a private setting.  Organizations that bring supply and demand chain partners will have private meeting space available to them.  The presenters will be available for questions and assistance.

    

About the Presenters

Howard S. Lichtman - President, Human Productivity Lab
& Publisher, Telepresence Options

Howard S. Lichtman is a productivity-focused technology futurist and consultant with specialties in telepresence and visual collaboration to improve organizational and personal productivity. He is the founder and president of the Human Productivity Lab, an independent consultancy and research firm that helps organizations design telepresence strategies and deploy telepresence solutions.  He is the publisher of Telepresence Options, the #1 website on the Internet covering the telepresence revolution and editor of the Telepresence Options Telegraph, the world's most widely read publication focused on telepresence technologies.

Mr. Lichtman is also the author and/or co-author of The Inter-Company Telepresence and Videoconferencing Handbook (2009), The Telepresence and Videoconferencing Exchange Review(2010),  Telepresence, Effective Visual Collaboration and the Future of Global Business at the Speed of Light (2006), and  Emerging Technologies for Teleconferencing and Telepresence (2005). He is currently working on Telepresence Options 2010 Yearbook.

Mr. Lichtman is a frequent commentator on telepresence, videoconferencing and effective visual collaboration and his writings on and analysis of the industry have been featured by US News and World Report, Telephony Magazine, CXO Magazine, The Chicago Tribune, Reuters, Pro AV Magazine, Killer App Magazine, ABA Banking Journal, Bank Systems and Technology Magazine and CFO Magazine among others.




Aaron Roe - Video Services Leader, Deloitte
 
Aaron Roe is the Video Services Leader at Deloitte where he manages a large scale deployment of telepresence and videoconferencing infrastructure and group systems.  He is in the process of optimizing Deloitte's video infrastructure which will allow the firm to improve communications with partners, vendors, and customers.

Prior to Deloitte Mr. Roe was the manager of Global Multimedia Network Operations Centers at Nortel where he built a global network operations capability that supported telepresence managed services for Global Fortune 100 customers including white-labeling services for some of the largest telecommunications carriers in the world.
 
Mr. Roe has also built and managed video network operation centers for managed telepresence and videoconferencing provider Iformata Communication from 2004 through 2007,  Radian Group Inc. where he built & directed their Network Operations Center, which during his tenure was awarded the highest award given by HP for Excellence in Innovation for designing monitoring techniques that better identified baseline threshold violations and TeleSuite Corporation, where he held the title of Director of Network Operations and designed and managed their Video Network Operations Center, as well as oversaw network operations for the firm's dedicated IP overlay network connecting multiple Fortune 500 telepresence and videoconferencing customers globally.


Brent Houlahan - Chief Security Officer - Unisys Global ITO Solutions

Mr. Houlahan is CSO for the Global ITO solutions business at Unisys. Previously he was the VP Managed Security Solutions at MCI, and CTO & VP Operations at NetSec, an MSSP acquired by MCI in January of 2005. Prior to joining NetSec Brent worked for other venture-backed startups and built hosting and security services at global internetworking provider Savvis. Brent was founder and Group Manager of Global Security Product Engineering at UUNET where his VPN development team won DataCom Magazine's 1998 "Product of the Year". Brent is an Electronic Warfare graduate of the US Army Intelligence Center, and his experience includes intelligence community field assignments in England and Japan.


Peter Brockmann - President, Brockmann and Company

Peter Brockmann is a frequent author and commentator on telepresence, video conferencing, mobile and business communications technologies. His insights are imbedded in Brockmann & Company, a high tech analyst and consulting company serving the needs of users, equipment vendors and service providers. 

Brockmann is the author or coauthor of numerous publications on telepresence and videoconferencing including:The Inter-Company Telepresence and Videoconferencing Handbook (2009), The Telepresence and Videoconferencing Exchange Review(2010),  Telepresence 2009, and Visual Collaboration 2.0 - Tips for Improving the Experience

Brockmann is an accomplished pianist, Wikipedia contributor, and a regular blogger for TMCnet.com where he writes the 'Outside of The Box' column. Brockmann has an MBA from McMaster University in Hamilton, Canada, a Bachelor of Engineering Science from the University of Western Ontario in London, Canada, and a piano performance degree from the Western Ontario Conservatory of Music in London Canada.


 
 
About the Venue
Sheraton Reston Hotel
11810 Sunrise Valley Drive
Reston, Virginia, USA 20191
Tel: +1 (703) 620-9000    Fax: +1 (703) 860-1594
http://www.starwoodhotels.com/sheraton/property/overview/index.html?propertyID=655

Accommodations
The Sheraton Reston has a special rate of $219 per night for attendees.  Please mention you are with the Human Productivity Lab's conference when making your reservation.

Conference Cost
$595 Before February 28th, 2010
$750 After February 28th, 2010

Includes:  Breakfast and Lunch on the 22nd, Course Materials

 
E-mail:  Info@HumanProductivityLab.com to register or receive more information.


Interested in a private event? For those organizations with large supply and/or demand chains interested in putting on a private conference for you and your partners, supply chain and/or demand chain, please contact us at Info@HumanProductivityLab.com


Interested in Creating an Inter-Company Telepresence and Videoconferencing Program?
If your organization is interested in creating a program to leverage your investments in telepresence and visual collaboration then we can help. www.HumanProductivityLab.com/consulting

Resources

"The Inter-Company Telepresence and Video Conferencing Handbook" educates CIOs, executives, managers, telepresence and video conferencing professionals about the opportunities, challenges and solutions for inter-company telepresence and video conferencing with partners, vendors, and customers.  The Handbook is a guide to reducing costs, improving individual and organizational productivity, improving time-to-market advantage, and leveraging your investment in telepresence and videoconferencing as part of your disaster recovery program in the face of war, terrorism, false flag terrorism, economic, or public health emergencies. http://www.TelepresenceOptions.com/handbook


The Telepresence and Video Conferencing Exchange Provider Review is a comprehensive review of a new class of telepresence and videoconferencing service providers: Telepresence and Video Conferencing Exchange Providers.  Exchange Providers connect enterprise and carrier networks together, match disparate QoS tags, handle IP address conflicts, and enforce security policies to connect together partner, vendor, and customer companies on different networks for secure, high-quality telepresence and video conferencing sessions. 
http://www.TelepresenceOptions.com/exchangereview